Privacy Policy
Last updated: January 2026
1Introduction
BooknCall ("BooknCall", "we", "our", or "us") respects your privacy and is committed to protecting it.
BooknCall is a project operated from Nepal under NIV Nepal (legal registration in process). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
If you have any questions, contact us at privacy.tos@bookncall.me
2Information We Collect
2.1 Information You Provide
We collect the following information when you use BooknCall:
- check_circleEmail address
- check_circleReal name
- check_circleProfile photo (only if you choose to upload one)
- check_circleTime zone
- check_circleAvailability and scheduling data
- check_circleAccount-related metadata (such as booking timestamps and call duration)
2.2 Cookies & Session Data
We use session and authentication cookies to keep you logged in and to operate the service securely. These cookies are stored only with user consent where required.
2.3 IP Addresses & Logs
We do not actively collect or monitor IP addresses.
However, IP addresses may be logged automatically by our infrastructure providers. We do not access or use this data unless required to investigate suspicious or abusive activity or to comply with legal obligations.
3Calls & Communications (WebRTC)
- verifiedAll calls on BooknCall use end-to-end encrypted WebRTC
- verifiedCalls are not recorded
- verifiedCall audio/video content is never stored
- verifiedWe may process call metadata only (e.g., time, duration) to operate the service
lockBooknCall cannot access the content of your calls.
4How We Use Your Information
We use your information to:
- arrow_rightCreate and manage your account
- arrow_rightEnable appointment scheduling
- arrow_rightFacilitate secure real-time calls
- arrow_rightMaintain platform security
- arrow_rightImprove reliability and performance
blockWe do not sell your data.
5Data Sharing & Third Parties
We use trusted third-party infrastructure providers (for hosting, authentication, and email delivery).
Details of acknowledged third parties are available upon request. Contact privacy.tos@bookncall.me for the current list.
6Data Retention & Deletion
- deleteYou can delete your account at any time
Upon deletion:
- •All associated personal data is removed
- •No call content is retained (as none is stored)
- infoWe do not retain deleted user data beyond what is technically required to complete deletion.
7Children's Privacy
BooknCall is intended for users aged 13 and above.
If you believe a child under 13 has used the service, contact us immediately.
8Your Rights
Depending on your location, you may have rights to:
- gavelAccess your data
- gavelCorrect inaccurate data
- gavelDelete your data
Requests can be sent to privacy.tos@bookncall.me
9Changes to This Policy
We may update this Privacy Policy at any time. Changes take effect immediately upon publication.
Continued use of BooknCall means you accept the updated policy.